FAQs
Quick answers for the bits that trip people up most: logging films, reviews, recommendations, and account settings.
What is Second Viewing?
What is Second Viewing?
Second Viewing is a personal film journal that helps you keep track of what you watch. You can log films, rate them, write short reviews, and explore your viewing stats, including your yearly Wrapped.
How do I log a film?
How do I log a film?
Head to Add a Film and search for the title. Choose the date you watched it, add a rating, and save the entry. You can also write a review if you want to.
Everything you log will appear in My Films.
What counts as a rewatch?
What counts as a rewatch?
If you have seen a film before and you are watching it again, it counts as a rewatch. When logging a film via Add a Film, you can choose whether it is a first watch or a rewatch.
I logged the wrong date or rating. Can I change it?
I logged the wrong date or rating. Can I change it?
You can edit the rating and text review on any film you have logged.
Go to My Films, open the film, and update the details there.
The watch date cannot be edited at the moment. If the date is wrong, you will need to remove the entry and log the film again via Add a Film.
How do reviews work?
How do reviews work?
Reviews are optional notes you can add to a logged film. Depending on your privacy settings, they may be visible to people who follow you or to everyone if your profile is public.
How are recommendations generated?
How are recommendations generated?
Recommendations are shaped by your activity. What you watch, how you rate films, and patterns in your viewing history all play a part. As you log more films, recommendations usually improve.
My recommendations do not feel right. What should I try?
My recommendations do not feel right. What should I try?
Try logging a few more films via Add a Film and keep your ratings consistent. If you recently edited or removed older entries, it can take a little time for recommendations to adjust.
What is Wrapped?
What is Wrapped?
Wrapped is a yearly summary of your viewing habits, based on the films you logged that year. If a year is missing, it usually means there is not enough data yet.
How do I reset my password?
How do I reset my password?
Use Forgot password on the login screen. If you are already signed in, you can manage your account details from Manage Account.
How do I delete my account?
How do I delete my account?
Go to Settings & Support and select Delete Account. This will permanently remove your account and all associated film data.
Who can see my profile and film activity?
Who can see my profile and film activity?
This depends on your privacy settings. With a private profile, only approved followers can see your activity. With a public profile, anyone can view your profile page.
Does Second Viewing use cookies?
Does Second Viewing use cookies?
Yes. We use cookies and local storage to keep you signed in and remember preferences such as your theme. You can read more in the Cookie Policy.
Still stuck?
If something isn’t working as expected, head back to Settings & Support. You can also review our legal pages for privacy and account details.